Booking Policies
Book a 1 hour Pelvic Health Assessment. Then book 2 in person follow up appointments one week apart following your assessment.
Please contact me by phone or email if you have any questions : 289-690-3305 ; physio@maternalniagara.ca
***WAITING LIST
I'm so grateful for the support from my patients, health professionals and this community. It takes a lot of courage to come and seek help for pelvic health issues. I currently book a month in advance. Please take advantage of my Waiting List when booking your appointments online.
Please have your Consent Forms and COVID-Screen filled out before your coming to your appointment. Janeapp will automatically send you this information on your account.
Mask Mandate will continue. Please come in to your in-person appointment with a mask.
Before your appointment :
-Make sure intake forms are filled out on your Janeapp account
At the time of your appointment :
-Please try to come at the time of your appointment. If you arrive early, you're welcome to come in and wait in the lobby. If you arrive early, and you aren't comfortable waiting in the lobby, I invite you to wait in your car. Please text me at 289-690-3305 to let me know that you're here. I will then let you know when my treatment room is sanitized
-If anyone in your family have new or worsening symptoms of Runny/stuffy nose, sore throat, and feeling unwell/unusual level of fatigue for an unknown reason please let me know and I'll offer virtual sessions or reschedule your appointment through Janeapp
As usual, my cancellation policy will apply. Please give me 24hour in advance for cancellation or I will charge 20$ for the missed or late cancellation. Unless it's COVID related. I will not charge cancellation fees as I can cancel my in-person appointments with short notice if myself or anyone in my family have the above-named symptoms.
Cancelling and rescheduling appointments have taken a lot of my time. You can now cancel and reschedule at https://nackersphysiotherapy.janeapp.com/
First visit - 1 hour
130$
Follow up visits - 40 min
95$
First visit - 1 hours
130$
Follow up visits - 30 min
75$
Pelvic Health Physiotherapy is covered as physiotherapy under most health insurance providers. Your treatment may be partially or fully covered if you have extended health benefits. It is always best to confirm with your provider.
Please note that for payment, all major credit cards, cash and personal cheques are accepted.
What'll to expect from our first Virtual Visit :
Assessment :
We typically spend 40min on the verbal intake. It's extensive and long. The Pelvic Floor Muscles supports the entire bladder system, reproductive system and digestive system, and is closely linked to the nervous system. I will likely asks questions related to sexual, obstetric, urinary, gynecological and digestive history. The psychological health can greatly influence and impact the recovery of physical injury, and you may be asks questions related to perception of pain, emotional burden of pain and your mental load.
I like to allow 20min to the movement examination/assessment. It will be performed by asking to do different movements on video. This evaluation can assess muscle tone, length, strength, endurance, and function of the different region of the body.
Treatment :
Follow up sessions will be focused on given information on our current understanding of pain and pelvic health; bladder training; posture and alignment; lifting and carrying techniques that alleviates pressure off the passive pelvic structures; exercises to coordinate, stretch and strengthened the diaphragm, pelvic floor muscles, transverse abdominus, and multifidis to stabilize the pelvis through movements; breathing techniques.
I understand I can give or revoke consent at any point in time to a specific aspect(s) of the assessment or treatment - within a session, and/or once the care plan has started.
Potential Risks of Virtual Visits :
a) If our session becomes disrupted by technological challenges :
- I agree to be contacted via the phone number that I have provided on intake in order to continue the session or reschedule as appropriate.
- I understand that I will be responsible for the full cost of the session whether it is continued via telephone or rescheduled for another day.
b) Telehealth & Privacy
Therapeutic Services will be provided using a secure, PHIPA (Personal Health Information Protection Act) compliant platform.
I value your privacy and will make every effort possible to secure your personal health information. Our sessions will not be recorded or stored without your expressed consent.
There are also some things that you can do to help ensure the privacy of your online sessions:
-I agree to find a quiet, comfortable environment away from other people so that I will not be interrupted, distracted or overheard.
-I agree to not record any online session.
-I understand that I am responsible for the security of the information on my computer, tablet and smart phone
-I understand that I am responsible for safeguarding any electronic communications that I download, print or access.
-Despite efforts to ensure high encryption and secure technology, there is always a risk that the transmission could be breached and accessed by an unauthorized person.
Please contact Marie-Eve Nackers to discuss any questions or concerns that you have about receiving Physiotherapy services via Telehealth..
Maternal Health Niagara, St-Catharines
Monday and Thursday : 10am-5pm
Movement Unlimited Inc, Fonthill
Tuesday and Wednesday : 9:30am-3pm
Friday : 1pm-5pm